Change HE Services is about learning new ways of creating services using design thinking and service design.
Universities are massive service providers. Administrators are the backbone of all higher education institutions. We want to empower change ambassadors, people we call CHANGE HEROs, to shape services at their organisations. Change HEROs champion quality student experiences through well-designed services.
If you are looking for a way to improve your service development, to align the overall student experience, or to break down the silos that have built up over the year (or decades), then Service Design will be what you are searching for. Check out our course below to begin your journey.
Join us!
If you don't see what you are looking for here, just contact us and we can see how to make it happen!
This is the product that you choose when you want to sign up 6 people at once to the Designing Change for HE course.
This is the product that you choose when you want to sign up 9 people at once to the Designing Change for HE course.
This is the product that you choose when you want to sign up 10 people at once to the Designing Change for HE course.
If you’re not yet ready to register for the course, sign up to get free guides and resources about different service design topics – including how to conduct user interviews, and how to create student journey maps. We’ll send one email each month. Don't forget to confirm your email address!
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